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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kene bratcher

March 18, 2026

5  out of  5
rating by kene bratcher
"I would like to take the time and give thanks and gratitude to this wonderful office and team. Mr.Darryl has been working my family for over 20 years when his father was in business. Thank you for your amazing service sir. Anna thank you for always be sweet and informative when I call in. Thank you for always being polite and helpful."
We responded:
"kene, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Darryl Jones’s Team!"
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Kathy Hubbard

March 17, 2026

5  out of  5
rating by Kathy Hubbard
"Steph is awesome as always"
We responded:
"Thank you, Kathy! We appreciate your positive feedback. It's fantastic to hear that Kasi efficiently got everything done for you in a flash and provided excellent assistance with a friendly attitude. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help with our quick and friendly service!"
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Karen Holter

March 16, 2026

5  out of  5
rating by Karen Holter
"Customer service is top notch. Professional and courteous. Speak with real humans who listen and care. Coverage and pricing is excellent."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Darryl Jones’s Team! We deeply appreciate your kind words here in Creve Coeur . "
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Tammy Dees

March 13, 2026

5  out of  5
rating by Tammy Dees
"Donald was outstanding to work with. He was extremely efficient, professional, and made sure to take the time to thoroughly assist me. He went above and beyond to ensure everything was handled properly, and I truly appreciated his patience and attention to detail. Tammy Dees"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Darryl Jones’s Team here in Creve Coeur . "
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Bill Koons

March 6, 2026

5  out of  5
rating by Bill Koons
"Had to have them send my insurance information to the financial institution that handle my auto loan. They understood what I needed and took care right away."
We responded:
"Thank you for your kind review of State Farm Agent Darryl Jones’s Team. We appreciate it!"
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Racquel Condra

February 11, 2026

5  out of  5
rating by Racquel Condra
"Darryl Jones has been my agent for years and provides great customer services and products. He is a great agent to work with."
We responded:
"Thank you for the fantastic review, Racquel! We are always here to help with your insurance needs here in Creve Coeur . "
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Stefanie Zebrowski

February 5, 2026

5  out of  5
rating by Stefanie Zebrowski
"Darryl really cares about all his insureds. They aren't just customers to him; he is really there to help when something bad happens. Give his office a chance to be your trusted advisors and be your best friend on your worst day; you will not be disappointed. Obviously budget is a huge priority for most, but he trains his team to educate and advise on how to protect from the start. He's the best!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Darryl Jones’s Team. "
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KT

January 8, 2026

5  out of  5
rating by KT
"I bought a newer car and was told by the dealer that I had to make sure I had full coverage when I drove off the lot. I only had liability on my old car so that made sense. I called the office ASAP and Jill took great care of me! Thank you I have had State Farm for over 30 yrs."
We responded:
"Thanks Kris. We aim to get it fast and get it right!"
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Christianna Smallwood

December 21, 2025

2  out of  5
rating by Christianna Smallwood
"Not super happy with the handling of a claim. For the price people pay for insurance I expect more from the claims department and their investigation. Insurance companies only going off of “he said, she said” really isn’t expectable with also having misinformation on my claim as far as location, times, and even a date. Their in network shop has been less than pleasing, little to no communication about repairs."
We responded:
"Christina, thank you again for taking the time to speak with me directly after posting your review. I appreciate the conversation and the opportunity we had to walk through the details of the claim and the investigation process. While claim determinations are handled by State Farms claims team based on the information available to them, I'm glad we were able to address your questions and concerns during our discussion. If there is anything further, you'd like to review or clarify, please do not hesitate to reach out. "
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Kim Potts

December 15, 2025

5  out of  5
rating by Kim Potts
"Have been using Darryl Jones for our insurance needs and his office is very thorough and professional. Jacob is always on hand to answer any questions and provide assistance quickly. Highly recommend this office."
We responded:
"Thanks Kim. Always doing our best to be the best!"
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Blanche Parks

December 3, 2025

5  out of  5
rating by Blanche Parks
"Great customer service! I would definitely recommend this insurance agency!"
We responded:
"Thanks Blanche! Always giving our best. "
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Nancy Devore

December 2, 2025

5  out of  5
rating by Nancy Devore
"Jacob is a delight. He was and is so easy to talk too. He listened to what I was saying and saved me money. Thank you Jacob."
We responded:
"Thanks Nancy. Jake always does a great job. "
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Jill Schellhase

November 21, 2025

5  out of  5
rating by Jill Schellhase
"excellent and fast customer service Thanks Jill Rose"
We responded:
"Thanks Jill. "
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Rhonda Williams

November 5, 2025

5  out of  5
rating by Rhonda Williams
"Great place!"
We responded:
"Thanks Rhonda"
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Debra Hughes

November 1, 2025

5  out of  5
rating by Debra Hughes
"Excellent customer care by the team at the agency, especially Noël. Thanks for all you do. Going the extra mile☀️"
We responded:
"Thanks Debra. We give 100% every day to protect you!"
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Al Mosca

October 31, 2025

5  out of  5
rating by Al Mosca
"Jacob is a go getter. Always trying to do his best for a client."
We responded:
"Thank Al. Jake sure it. He is always trying to help people. He never gives up because he knows we are here for all our customers, the current ones and the new ones. "
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payman rassoolkhani

October 28, 2025

5  out of  5
rating by payman rassoolkhani
"Great help. Stefanie was very professional and informative and patient."
We responded:
"Thanks!"
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Tracy McDonald

October 15, 2025

5  out of  5
rating by Tracy McDonald
"The agent I spoke with was so kind and helpful , very knowledgeable and I truly didn't feel like just another number, He made me feel like a real person and he did not pressure me at all. Still working with him and I know I will have some possibly all my insurance needs changed to him."
We responded:
"Thanks Tracy! We take what we do very seriously, it's who we are. We are here every day and always ready to help. "
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Dimitri Owens

October 15, 2025

5  out of  5
rating by Dimitri Owens
"Great office! Great people! They get the job done!"
We responded:
"Thanks Dimitri"
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Karen Burnley

September 22, 2025

5  out of  5
rating by Karen Burnley
"The quote for me was realistic, affordable and easy. Thanks State Farm."
We responded:
"Thanks Karen. We will always be fair with you. "
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Carol Glascock

September 15, 2025

5  out of  5
rating by Carol Glascock
"quick response"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kim R

September 10, 2025

5  out of  5
rating by Kim R
"I love ms Stephanie No matter what I call her for she is on top of it. Would not change anything"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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lisa pines

September 9, 2025

5  out of  5
rating by lisa pines
"Very professional and knowledgeable about all information that I was inquiring regarding. Very pleased with customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sheri Beamon

September 4, 2025

5  out of  5
rating by Sheri Beamon
"Mr Jones was thorough in his investigation for my auto and homeowners policies. He did his best and granting all discounts and package perks! He was patient and persistent in talking with me and closing the insurance deal. Thanks Mr Jones! Sheri Beamon"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jack Lippold

August 22, 2025

5  out of  5
rating by Jack Lippold
"Stefanie was very courteous, concerned, prompt and professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"