State Farm® Insurance Agent Darryl Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Racquel Condra
February 11, 2026
"Darryl Jones has been my agent for years and provides great customer services and products. He is a great agent to work with."
"Thank you for the fantastic review, Racquel! We are always here to help with your insurance needs here in Creve Coeur . "
KT
January 8, 2026
"I bought a newer car and was told by the dealer that I had to make sure I had full coverage when I drove off the lot. I only had liability on my old car so that made sense. I called the office ASAP and Jill took great care of me! Thank you I have had State Farm for over 30 yrs."
"Thanks Kris. We aim to get it fast and get it right!"
Christianna Smallwood
December 21, 2025
"Not super happy with the handling of a claim. For the price people pay for insurance I expect more from the claims department and their investigation. Insurance companies only going off of “he said, she said” really isn’t expectable with also having misinformation on my claim as far as location, times, and even a date. Their in network shop has been less than pleasing, little to no communication about repairs."
"Christina, thank you again for taking the time to speak with me directly after posting your review. I appreciate the conversation and the opportunity we had to walk through the details of the claim and the investigation process. While claim determinations are handled by State Farms claims team based on the information available to them, I'm glad we were able to address your questions and concerns during our discussion. If there is anything further, you'd like to review or clarify, please do not hesitate to reach out. "
Kim Potts
December 15, 2025
"Have been using Darryl Jones for our insurance needs and his office is very thorough and professional. Jacob is always on hand to answer any questions and provide assistance quickly. Highly recommend this office."
"Thanks Kim. Always doing our best to be the best!"
Jill Schellhase
November 21, 2025
"excellent and fast customer service Thanks Jill Rose"
"Thanks Jill. "
Debra Hughes
November 1, 2025
"Excellent customer care by the team at the agency, especially Noël. Thanks for all you do. Going the extra mile☀️"
"Thanks Debra. We give 100% every day to protect you!"
Al Mosca
October 31, 2025
"Jacob is a go getter. Always trying to do his best for a client."
"Thank Al. Jake sure it. He is always trying to help people. He never gives up because he knows we are here for all our customers, the current ones and the new ones. "
payman rassoolkhani
October 28, 2025
"Great help. Stefanie was very professional and informative and patient."
"Thanks!"
Tracy McDonald
October 15, 2025
"The agent I spoke with was so kind and helpful , very knowledgeable and I truly didn't feel like just another number, He made me feel like a real person and he did not pressure me at all. Still working with him and I know I will have some possibly all my insurance needs changed to him."
"Thanks Tracy! We take what we do very seriously, it's who we are. We are here every day and always ready to help. "
Dimitri Owens
October 15, 2025
"Great office! Great people! They get the job done!"
"Thanks Dimitri"
lisa pines
September 9, 2025
"Very professional and knowledgeable about all information that I was inquiring regarding. Very pleased with customer service."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sheri Beamon
September 4, 2025
"Mr Jones was thorough in his investigation for my auto and homeowners policies. He did his best and granting all discounts and package perks! He was patient and persistent in talking with me and closing the insurance deal. Thanks Mr Jones! Sheri Beamon"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jack Lippold
August 22, 2025
"Stefanie was very courteous, concerned, prompt and professional."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tamara Johnson
August 15, 2025
"The kindest and most helpful experience"
"Thanks Tamare, that means a lot. "
Lester Sykes
June 24, 2025
"Friendly , reliable and informative establishment."
"Thanks Lester. We are here for you 24/7. Call any time. "
Jasmine Johnson
June 15, 2025
"For years I have already received EXCELLENT service! By far the best team of individuals you can work with no matter who you speak with!"
"Thanks Jasmine! It has been a pleasure to take care of you family for over 25!!"
Ankit Darda
June 13, 2025
"I have been with Darryl for a few years before suddenly my auto policy premium got raised from $175 to $195 per month because state farm decided to move on a new system which I don't understand why it should affect my premium when there has been absolutely no change on my side. Over that one of the agents gave me false information and sold life insurance policy promising that I wouldn't be paying any extra since the term life insurance premium would be discounted when combined with my auto-condo policies, which is not true and I found the hard way! After months of follow up, paying extra premium each month, the agent complained to state farm corporate and it was finally determined that the promised discount never applied as I already have a combo auto-condo policy. Later Darryl cross checked and called me promising over phone to send me a check to my house for a missing promised policy discount which I have never received on term life insurance policy for months! But, after a month not receiving a check, I followed up and now he is saying no such thing happened! It's so unprofessional at all levels and a waste of my time and money. I would never recommend this business again. I took my auto policy out of state farm later afterwards and condo to follow soon!"
Mary Boman
May 23, 2025
"Kayla is amazing!! She absolutely got me a great deal, and totally came in clutch when I was buying a car… in Colorado!! Can’t say enough good things!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Louis Clark
May 8, 2025
"My experience has always been great working with Kayla Robinson and Darryl Jones. They go above and beyond to make sure that my insurance needs are met."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Barbara Chandler
May 1, 2025
"Heather was VERY HELPFUL and we got everything worked out. I truly appreciated her assistance."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Parteek Kumar
April 23, 2025
"I’ve had the pleasure of working with Darry Jones and Stephaine Zebrowski for my insurance needs, and I couldn’t be more satisfied. From the very beginning, they took the time to truly understand my situation and walked me through all the available options with patience and clarity. They were incredibly responsive, professional, and knowledgeable, making what can often be a stressful process feel simple and manageable. Whether it was answering late-night questions or helping adjust my policy to fit changing needs, Stephaine Zebrowski always went above and beyond. It’s rare to find someone who genuinely cares about their clients and delivers such a high level of service. I feel confident knowing my insurance is in good hands, and I highly recommend Darry Jones and Stephaine Zebrowski to anyone looking for trustworthy and dependable insurance support."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tanya Glennon
April 3, 2025
"Jake from State Farm (Yes, that’s his real name!) was awesome! He made the entire process of switching insurance companies for my auto and condo so easy. I was also happy to find out that he’s local and so is my new State Farm office."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Nikki Mazzocchio
March 27, 2025
"Thank you so much Stephanie! You guys are reliable! Maybe that’s why I’ve kept you for 35 yrs! Thank you!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Gwen Tutt
March 17, 2025
"Stephanie was very personable and knowledgeable about the processes in place. She got me what I needed and was able to give me options to complete other transactions. With every interaction, I'm more convinced I chose the right agent/agency to insure us."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Scott Steck
March 12, 2025
"Received a call from Donald and was pleasantly suprised and even a little shocked! The quote he gave me on my homeowners and auto was amazing. I have been searching for a better rate for a while and was about to give up. Not only was Donald friendly, he was knowledgeable and very courteous. Not aggressive or pushy at all. More importantly, he saved me a TON on my auto and even more on my homeowners. Great guy, great insurance office. Definitely give him a call. Unless of course you like paying more for less coverage. Thanks Donald and team! I appreciate you!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! It was great talking to you Scott. Reach out anytime!"